Today was a special day for my troubled relationship with Belgium. Belgium surprised me today, or more precisely the infamous national train company NMBS/SNCB did.
Around four weeks ago I was in Strasbourg. But the train strike in France forced me to make a detour through Germany. Consequently I could not use the train ticket (Strasbourg-Luxembourg-Brussels) I had bought before the trip.
So, a few days later I went to the train station, explained my little problem to some very friendly (!!) NMBS/SNCB employees, who gave me a rather short (!!) form to fill in. Three (!!) working days later I received a letter that stated that I would get reimbursed! And today, the money really arrived on my bank account!
It is actually amazing for a country that is normally known for its inefficiency and its notorious bureaucratic system.